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Answers to common questions about buying, selling, and escrow on SiteUnload.
Escrow Protection
Funds held until you verify
Verified Sellers
ID-checked before listing
91.5% Payout
Automatic via Stripe
Your payment is held securely by Stripe Connect until you inspect the materials at pickup and exchange verification tokens with the seller. Only then are funds released — so you never pay for materials you haven't verified.
Once the buyer confirms the exchange by releasing escrow, your payout (91.5% of the sale price) is automatically transferred to your connected Stripe Connect account. Connect Stripe from your dashboard to enable payouts.
Both buyer and seller pay a small $7.50 swap fee to secure the trade in escrow. At pickup you exchange verification tokens to confirm the swap, just like a cash transaction.
You can open a dispute from the Escrow Hub. Our team reviews disputes and resolves them in favor of the buyer or seller based on the evidence provided.
Yes. All sellers must upload a photo ID, which an admin approves before listings go live. Verified sellers display a trust badge on their listings and profile.
Yes — all materials on SiteUnload are sold as-is. Review the seller's disclosures and grade rating, and inspect materials at pickup before releasing escrow. See our As-Is & Disclosures page for details.
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